HOUSE RULES

Book your treatment

We work by appointment only. We recommend you to make an appointment via our website. There you can immediately see who is available when. But of course you can also call, app or email us. Then we are happy to help you. You will always receive a confirmation of the booking by email from us. Read the confirmation carefully. Didn't receive an email (not even in your spam box)? Then please contact us. We can hardly imagine that you forget a massage appointment. ;-) But you can always be distracted. So please add the appointment to your calendar.

Know what you get

You can book a session of 30, 60, 90 or 120 minutes. When you book via our website, you will see 30 minutes as standard. Don’t panic. After you have clicked on your session of choice, you can add time. ;-) Please note that the duration of the session includes intake, changing and a few minutes integration on the table. We always try to massage effectively as many minutes of the session as possible. Do you find it difficult to choose between the different treatments? Then choose the treatment that best suits your expectations and write down what you have in mind when booking. We have a note field for a reason. We don’t perform a standard sequence, but adapt the session completely to your wishes.

Be aware (of our cancellation policy)

Booked an appointment? The therapist keeps his or her agenda free especially for you. That means that he or she cannot accept any other work. Have your plans changed and you want to cancel? Do this at least 24 hours in advance. Then you can move or cancel your appointment completely free of charge. If you cancel within 24 hours, we are unfortunately forced to charge costs (50% of the costs when you cancel 12 to 24 hours in advance and 100% of the costs when you cancel within 12 hours). Please be aware of this! And remember, if you think you don't have time for that massage, you may need it very badly. ;-)

Prepare yourself

We do everything we can to give you a special experience! But you can also do something yourself. Drink enough water before the massage. But don't eat too much. We recommend a warm shower beforehand. That gives you a fresh feeling and is also hygienic for the treatment. :-) If possible, leave valuable jewelry and other items at home and do not come in your most beautiful outfit. After the massage, oil residues can remain on your body and we don't want you to ruin your clothes. Go to the toilet just before the session. Because it's a shame if you have to interrupt your session for this. 

Check the route

We are located within the beautiful gym called Double Shift. The address is Lauriergracht 102 in Amsterdam. Double Shift is best reached by bicycle or public transport. If you come by car, please take some extra time into account to find a parking spot. Parking along the canal is not always possible. We therefore recommend that you park your car in the parking garage at Marnixstraat (Q-Park Europarking). From there it is an 8 minute walk to your moment of relaxation.

Be on time

Make sure you are on time. If you are late, this will be at the expense of your session. We always charge the price of your booking even if we have to shorten the session because of your delay. Of course we are very good at our job and we can help you to relax. But let's not waste time massaging away the stress of being late. ;-) 

Register yourself

Once inside, the friendly Double Shift staff will be waiting for you behind the yellow reception. Can't miss, the reception is one of the eye catchers in the otherwise industrial building. Let them know you're coming for Tension Tamers, then take a seat on one of the sofas further down the long hall. Your massage therapist will pick you up there.

Speak up

We always check in with you at the start of the session. The first time maybe a little longer, although we don't waste precious massage minutes. ;-) We would like to know from you whether you already have massage experience, whether you have physical or mental complaints that we should be aware of and whether you have allergies (for example, we standard use sweet almond oil). In addition, we would also like to hear from you what your question or expectation is. Because yes, you have chosen a treatment. But that's just a starting point for us. We don't do standard. We tailor everything to you. And obvious but not unimportant, all information will be private and not shared with others.

Pay attention

In a number of cases it is not recommended to undergo a massage. The most important general contraindications for us are infectious skin conditions (related to the risk of infection and expansion) and fever. We will then not massage. Be aware of this because it is a disappointment to us, and certainly to you, if we have to send you away. Then there are a number of contraindications for which a massage is not recommended, depending on your personal circumstances. Think of medication use, cancer, heart disease. If you think you can and want to be massaged, talk to your doctor. With some complaints it is better not to have certain body parts massaged. Think of open wounds, local active inflammation, varicose veins or thrombosis. Always discuss contraindications with the therapist in advance. Are you pregnant and are you still in the first trimester? Please always contact us in advance to discuss your personal situation. We can then give you appropriate advice.

Be respectful

We are very serious about our profession. We really enjoy giving massages. And we would like to keep it that way. Under no circumstances do we offer 'something extra'. We reserve the right to immediately stop the session if the therapist's boundaries are not respected. We do not tolerate unwanted behaviour. Or inappropriate suggestions. You can expect us not to cross that border too. We are within our right to charge the full price of the booking if we have to stop the session.

Treat yourself (or others)

The gift vouchers and Tamer Cards are valid for one year from the date of purchase. And not exchangeable for money. But why would you. ;-) The gift vouchers and Tamer Cards are not registered to your name. We recommend that you use it yourself. :-) But you can also make your partner, a family member or friend happy.

Be careful

We cannot be held responsible for any damage to your property before, during or after the massage treatment. We advise you not to bring any valuables to our studio.

Thank you for your understanding. We wish you a great session!

Warm regards,

Michiel and Jacklyn